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The Knowledge [kb_knowledge] table is extended from _________ .
A. Knowledge Base [kb_knowledge_base]
B. No table; It is a Base Table
C. Configuration Item [cmdb_ci]
D. Task [task]
Which table is used to store Q&A data for knowledge articles?
A. kb_qa
B. kb_social
C. kb_social_qa_question
D. kb_social_qa
When viewing a list of Tasks, which field identifies whether the Task is an Incident, Problem, Change, etc.?
A. Correlation ID [correlation_id]
B. Task Type [sys_class_name]
C. Domain [sys_domain]
D. Number [number]
When implementing ServiceNow, deleting demo data and populating foundation data is often the first step.
A. True
B. False
True or False: Users with the itil role can delete an Incident.
A. True
B. False