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Microsoft MB-901 Exam Dumps

Microsoft MB-901 Exam Dumps

Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Total Questions : 104
Update Date : November 08, 2024
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Related Exams

Question # 1

A car parts distributor uses Microsoft Excel to track on-hand inventory quantities and uses Excel and Microsoft Outlook to track sales. The company uses a third-party on-premises finance system.The company needs an all-in-one solution that meets current needs.You need to recommend a solution for the company.What should you recommend?

A. Dynamics 365 Customer Service
B. Dynamics 365 Supply Chain Management
C. Dynamics 365 Sales
D. Dynamics 365 Business Central



Question # 2

A company uses Dynamics 365 Commerce.You need to establish an online store for the company.Which of the following should you configure?

A. Online Sales order
B. Online channel
C. Client book
D. Online customers



Question # 3

A company plans to purchase Dynamics 365 Finance.The company has customers who frequently pay their invoices late or do not pay at all. The company continues to sell to these customers. This creates large write-offs of bad debt.The company needs to proactively communicate with customers, collect unpaid accounts receivables, and stop new sales until past due invoices are paid.You need to recommend solutions to facilitate communication and collections.Which three options should you recommend? Each answer represents a complete solution.NOTE: Each correct selection is worth one point.

A. Customer statements
B. Payment journals
C. Stop customer
D. Open sales orders report
E. Collection letter



Question # 4

A company uses Dynamics 365 Commerce. The company is launching a new product line for select stores.The company wants to ensure that stores participating in the launch receive the new products. Stores that are not participating in the launch must not be able to order the products.You need to recommend tools to help the company launch the new product line.What should you recommend? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.

A. Define products for distribution using product assortment.
B. Define products for distribution using security roles.
C. Control product distribution using purchase agreement.
D. Control product distribution using trade agreement.



Question # 5

You work for a large multinational corporation.You must implement a solution that can manage manufacturing processes and customer sales order functions for your company.What should you implement?

A. Dynamics 365 Business Central and Dynamics 365 Customer Service.
B. Dynamics 365 Supply Chain Management and Dynamics 365 Commerce.
C. Dynamics 365 Supply Chain Management only
D. Dynamics 365 Business Central only




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